Solution

Smart Wi-Fi, Step by Step

Agent

Runs on the gateway or access point, sending detailed Wi-Fi performance data to the cloud.

Cloud Analytics

Processes raw data to deliver Wi-Fi QoE scores and identify issues per household and device.

Web Application

Provides actionable insights for support teams, proactive maintenance, upselling, and install base overviews.

QoE Reports

Quarterly expert-reviewed reports with short- and long-term actions to improve network quality.

API

Easily integrate with your in-house systems using our full-featured API for seamless data access and automation.

Smart Solutions for Reliable Home Connectivity

Enhancing networks, streamlining operations, and empowering better service

First line Support

Provides first-line support with a clear list of actionable issues for quick resolution.

Identifies common problems such as misplaced repeaters, legacy client devices.

Offers agents a detailed network topology to easily pinpoint and resolve connectivity issues.

Streamlines issue identification and resolution with easy-to-follow action steps for support teams.

Support Escalations

Poor coverage and poorly placed repeater/AP

Congested Wi-Fi channels

Legacy client devices

Wi-Fi co-channel or off-channel interference

Non-Wi-Fi interference (Bluetooth, microwave, baby monitors, etc.)

Proactive Maintenance

Proactive maintenance view

Issue prioritization

Legacy client identification

Customer-centric insights

Streamlined problem identification

Proactive Upselling

Automatically detects customers who may benefit from service or hardware upgrades.

Highlights customers with high data usage and corresponding issues, enabling targeted upselling strategies.

Identifies households with high broadband speed, poor Wi-Fi coverage, and multiple devices as potential candidates for multi-AP solutions.

Pinpoints customers experiencing high broadband speed and channel congestion, suggesting dual-band gateway upgrades for improved performance.

Driving Real Results

Discover how our innovative solutions can transform your network operations & improve customer satisfaction.

Augment Systems

API integration enables seamless connection with OSS/BSS and empowers workflow adaptation to unlock Lifemote’s full potential.

Explore Trends

Reports highlighting customers with poor Wi-Fi coverage, misplaced multi-AP setups, high bandwidth usage, or experiencing frequent disconnects.

Improve Metrics

Focus on lowering support call rates, call durations, repeat calls, replaced CPEs, NDF rates, and truck rolls to address key operational challenges.

Drive Growth

Increase upsell rates and expand the number of customers with home infrastructure ready for premium products and new services.

AI-driven Wi-Fi Analytics and Proactive Maintenance Platform

Smart Wi-Fi, Step by Step

Smart Solutions for Reliable Home Connectivity

Driving Real Results

AI-driven Wi-Fi Analytics and Proactive Maintenance Platform